Ministry of Labour and Social Security Permanent Secretary, Zechariah Luhanga says Government is modernising assessment and certification systems to prepare citizens for the rapidly changing world of work by equipping them with relevant competitive and internationally recognised qualifications.
Speaking during a stakeholder meeting on Psychometrics organised by the Ministry in collaboration with Prometric in Lusaka yesterday, Mr Luhanaga said psychometric systems and modern workforce assessments are critical to strengthening Zambia’s skills development agenda and creating employment opportunities for young people.
The Permanent Secretary noted that technological advancement, digital transformation and global labour mobility are redefining labour markets and increasing demand for internationally recognised competencies.
Mr. Luhanga said Prometric’s expertise in psychometric services, secure testing systems and workforce assessments presents an opportunity for Zambia to improve the quality, credibility and accessibility of occupational assessments across multiple sectors.
“Government recognises the urgent need to modernise assessment and certification systems in order to equip our citizens with relevant, competitive and internationally recognised competencies,” he said.
The Permanent Secretary indicated that technology driven psychometric assessments are critical in supporting national priorities such as occupational testing modernisation, labour mobility, recognition of prior learning and informal sector certification.
In emphasising his point, Mr Luhanga cited concerns raised during the nomination exercise where the Examinations Council of Zambia (ECZ) detected 10 forged Grade 12 examination papers.
He noted that such incidents emphasize the urgent need to strengthen examination integrity systems, modernise verification processes tools to safeguard the credibility of national qualifications and protect the integrity of Zambia’s education and certification systems.
Mr Luhanga said the partnership will also help to expand digital skills and artificial intelligence training opportunities for young people and professionals, thereby enhancing employability and productivity.
Mr. Luhanga stressed that Zambia cannot remain on the sidelines of the global artificial intelligence transformation, as investment in modern assessment systems would help prepare the country’s workforce for the future of work.
He also called on stakeholders to ideate on developing inclusive and sustainable systems aligned with Zambia’s development aspirations and labour market needs.
National Productivity Development Director, Cyprian Mayamba said the world of work has significantly evolved following the COVID-19 pandemic, with technology and digital innovation now playing a central role in shaping modern workplaces and driving growth in the digital economy.
He noted that psychometrics has equally evolved within the changing work environment and is increasingly contributing to efficient recruitment, employee selection, placement and career progression systems by companies.
Mr. Mayamba added that technology-driven psychometric assessments are helping institutions identify relevant skills and competencies, thereby promoting productivity, improving access to employment opportunities and contributing to the decent work agenda.
Representative of Prometric, Erica Hepburn, urged institutions to embrace secure and technology driven assessment systems in order to improve the quality, credibility and efficiency of examinations and professional certification processes.
Ms. Hepburn said Prometric is advancing fairness, transparency and integrity in examinations through advanced computer based testing systems and data driven assessment tools that will help in curbing exam malpractices and strengthen operational efficiency.
She highlighted that the company’s psychometric and professional certification services are enabling industries such as healthcare, finance, information technology and public service to accurately identify skilled and competent personnel capable of meeting evolving industry demands.
Ms. Hepburn added that Prometric is expanding access to internationally recognised assessments through its global testing network and flexible scheduling systems for candidates, thereby supporting labour mobility, participation in the digital economy and recognition of qualifications across borders.
The meeting was held as part of the ongoing 100 Days of Productivity Activism campaign aimed at promoting a national culture of productivity and innovation.







